Privacy Policy

LOECY's website respects your privacy. We fully comply with the Data Protection Act and the Telecommunications Act. In this Privacy Policy you can read what personal data we collect and how we store, protect and use your personal data. You can also read for what purposes we will use your personal data and with whom your data will be shared.

 

What does this Privacy Policy refer to?

 

This Privacy Policy applies to your use of the LOECY website and the LOECY mobile application offered under the name LOECY, as well as all products and services we offer through our websites and/or apps.

 

Personal data

 

In this Privacy Policy, "your personal data" means information or pieces of information that could identify you as an individual.

 

Your consent

 

The website will not collect, use or disclose your personal data without your prior consent. Therefore, we ask you to consent to this Privacy Policy before you can use our website or apps.

 

What personal data do we process?

 

Your personal data may be collected in a variety of ways, such as: B. when you visit our websites, register on our websites, place an order, subscribe to our newsletter, fill out a form, contact us or use our services.

 

We also process your IP address, the history of your transactions, payment data, browser language and - if you have given us your consent - your location.

 

In addition, we may also process non-personal data when you interact with our websites. This data may include the name of your browser, the type of computer and technical information about your connection options with our websites (such as the operating system and the Internet service providers used).

 

How do we use your personal data?

 

We use and process the personal data you have provided to us for the purposes described below.

 

We use your email address to send you information and updates about your order. We may also send you information about topics that may be of interest to you. You can unsubscribe from these services at any time.

 

We use the data about your browser language, your IP address and your geolocation to address you in a language you understand and to show you content related to the country in which you live.

 

In the event of fraud, we will share your personal data with the victim to enable that person to file a report with the police. We will not share more data than is necessary to make the report and we will inform you in advance if we will share your data for this purpose.

 

Who do we share your personal data with?

 

LOECY does not sell, trade or rent personal data to third parties.

 

Third-party service providers

 

In order to provide our services, we need to share data with other service providers.

 

For payments through our websites, we use third-party services such as payment gateways and other payment transaction processors. These third parties are contractually obligated not to use this data for any purpose other than to process the payment.

 

Generic Aggregate (Non-Personal) Data

 

We may share generic aggregated data with our business partners, trusted partners and advertisers. In this case, the data will be completely anonymized.

 

How do we protect your personal data?

 

We protect your personal data from unauthorized or unlawful access, alteration, disclosure, use or destruction. We encrypt our services with SSL, the data is only accessible via a secret password and digital signatures, and our employees have access to your data only when necessary. We use the correct procedures for collecting, storing and processing data.

 

Cookies

 

We may use cookies to improve your experience when visiting our websites. A cookie is a small text file containing a string of characters that can be placed on your device when you visit a website. This text file uniquely identifies your browser or device. When you return to our websites, the cookie allows our websites to recognize your browser or device. You can change your cookie settings in your browser if you do not want cookies to be sent to your device. Please note that some website features or services on our websites may not function properly if cookies are disabled.